Returns & Exchanges

At Cavetown, we want you to love your new wardrobe additions, but if something isn't quite right, you can return or exchange any unworn items within 30 days of delivery. Our hassle-free process ensures you can shop with confidence while finding your perfect fit.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging with all tags attached to ensure they are protected during transit.

• 3.
  Ship It Back

  Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will process your refund or ship out your exchange item within 5-7 business days.